Responsible Gaming
Introduction
Online pokies should be enjoyed as a form of entertainment only. Gambling is not a reliable way to earn money or solve financial problems. Set a budget you can afford to lose and treat any winnings as a bonus. Remember, the odds always favour the house in the long run.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. If you are under 18, please do not use this site. Online gambling is illegal for minors and can cause serious harm to your future.
Warning Signs of Problem Gambling
Problem gambling can develop quickly. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activity or lying about how much you gamble
- Neglecting family, friends, work, or study due to gambling
- Gambling to escape stress, anxiety, or emotional problems
- Feeling unable to stop or control your gambling
- Borrowing money to gamble or pay gambling debts
- Experiencing mood swings or irritability when not gambling
- Needing to gamble with larger amounts to feel the same excitement
If you recognise any of these signs in yourself, seek help immediately.
Self-Help Tools
Most responsible online operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a gaming session
- Reality Checks: Receive pop-up reminders during play showing how long you've been gambling and how much you've spent
- Time Limits: Set automatic session timeouts to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling for a period you choose
Use these tools proactively. Most reputable operators make them easy to access in account settings.
Support Organisations in New Zealand
If you or someone you know needs help with problem gambling, contact these New Zealand support services:
- Problem Gambling Foundation (Aotearoa New Zealand)
Free, confidential support and counselling
www.pgf.nz
Phone: 0800 664 262 (free call) - Gamblers Anonymous Aotearoa
Support groups for people affected by gambling
www.gamblersanonymous.org.nz - 1Doc Telehealth
Online counselling and support services
www.1doc.co.nz - Samaritans Aotearoa New Zealand
24/7 support for emotional distress
Phone: 1737 (free call)
International Support Resources
If you're accessing services from other countries:
- United Kingdom: GamCare | GamStop
- Australia: Gambling Help Online
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
Take Action Today
If gambling is causing problems in your life, help is available and support is free and confidential.
Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz. You can also text GAMBLE to 8393 for immediate support.
Recovery is possible. Seeking help is a sign of strength, not weakness. Reach out today.